77zk Privacy Policy —
Your Information Is Safe With Us

1 Introduction and Scope

77zk ("we", "us", or "platform") operates a reliable online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes our practices and commitments regarding your personal information.

By using the 77zk website or registering for our services, you fully accept and agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

Our platform operates in accordance with fair play principles and international standards for data protection. We believe that earning and maintaining user trust is the foundation of a responsible platform.

2 Information We Collect

77zk may collect the following types of information from you. We only collect information that is necessary to provide our services.

2.1 Identity Information

• Full name and date of birth (for age verification)
• Email address and username
• National ID or passport number (where identity verification is required)
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, and Upay account details
• Bank account number (for bank transfers)
• Transaction history — records of deposits and withdrawals

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Login time and session information
• Cookies and usage pattern data

2.4 Gaming Activity Information

• Betting history and preferred game types
• Win and loss records
• Bonus claim and usage history

3 How Information Is Collected

77zk collects information through various methods. Each method is transparent and relies on the user's informed participation.

3.1 Information Provided Directly

You provide information directly during account registration, the identity verification process, deposit or withdrawal requests, and when contacting customer support.

3.2 Automatically Collected Information

Your browsing behavior, page visit patterns, and technical information are automatically recorded through our server logs, cookies, and web tracking technologies.

3.3 Information Received from Third Parties

We may receive necessary information from payment processors (such as bKash and Nagad), identity verification services, and fraud prevention systems.

4 Purpose of Using Your Information

77zk uses your information for specific and legitimate purposes. We never misuse your information.

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Ensuring access to gaming, betting, bonuses, and promotional benefits.
• Financial Transaction Processing: Securely handling deposits and withdrawals.
• Identity Verification and Fraud Prevention: Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
• Customer Support: Resolving issues through 24/7 live chat.
• Legal Obligations: Complying with applicable laws and regulations.
• Platform Improvement: Analysis to enhance the user experience.
• Responsible Gaming: Identifying excessive gaming risks and taking protective measures.

5 Sharing Information with Third Parties

77zk may share your information with third parties in limited and necessary circumstances. Those circumstances are described below:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and technology infrastructure providers are bound by agreement with us. They may only use the information for the specific task assigned and may not use it for any other purpose.

5.2 Legal Requirements

We may be required to disclose information under a court order, a lawful request from a government authority, or applicable law.

5.3 Fraud and Crime Prevention

Information may be shared with relevant authorities in connection with investigations into cybercrime, fraud, or money laundering.

6 Cookies and Tracking Technologies

The 77zk website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help make our platform work more effectively.

6.1 Essential Cookies

These cookies are required to keep your login session active, manage security tokens, and ensure the basic functionality of the platform. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your language preferences, display settings, and gaming preferences. They personalize your experience.

6.3 Analytical Cookies

This data is collected to understand which parts of the platform are used most and to identify technical issues. The data is analyzed in aggregate form, not individually.

You can disable non-essential cookies through your browser settings, though this may limit some platform features.

7 Data Storage and Security Measures

77zk follows industry-standard technologies and strict internal policies to ensure the security of your information.

7.1 Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Stored data — especially financial and identity information — is protected with strong encryption.
• Firewall and Access Controls: Multiple layers of security to prevent unauthorized access.
• Two-Factor Authentication: An additional security layer for accessing your account.

7.2 Retention Period

Your information is retained for the entire time your account is active, and after account closure for as long as necessary to meet legal obligations, resolve disputes, and maintain financial records.

7.3 Response to Data Breaches

If a data security breach occurs, 77zk will promptly notify affected users and take the necessary remedial action.

8 User Rights

77zk users enjoy the following rights regarding their personal information:

8.1 Right to Access

You may request a copy of the information we hold about you at any time. This request can be sent by email to [email protected].

8.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. Additional verification may be required to correct identity information.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, due to legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

8.4 Right to Object to Processing

You may object at any time to marketing communications and request that such communications be stopped.

8.5 Right to Close Your Account

You may request permanent closure of your account at any time. Even after account closure, some information may be retained for a specified period for legal reasons.

To exercise any of the rights above, contact us at [email protected] or speak with us through 24/7 live chat.

9 Privacy Protection for Minors

77zk provides services only to those aged 21 and above. We do not knowingly collect information from any minor.

If you become aware that a minor has registered on our platform, please contact us at [email protected]. Protecting minors is an integral part of our responsible gaming policy.

For more information about our responsible gaming practices, visit the Responsible Gaming page.

10 Policy Changes and Contact Us

10.1 Policy Changes

77zk may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email address or through a notification when you log in to the platform.

The updated policy will take effect from its publication date. Continued use of the platform after changes have been made will be considered acceptance of the new policy.

10.2 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

We try to respond to all legitimate requests as quickly as possible. Our goal is to maintain full transparency regarding user privacy and to operate a safe and trusted platform.